Not quite. We don't process traditional exchanges, but we've designed our process to get your replacement to you as quickly as possible. Ordering your replacement straight away means:. If you're in Australia, we can provide a pre-paid return label. T

Not quite. We don&apos;t process traditional exchanges, but we&apos;ve designed our process to get your replacement to you as quickly as possible.<h2 id="heres-how-it-works">Here&apos;s how it works</h2><ol data-spread="false" start="1"><li style="font-size: 16px;">Contact our Customer Service Team to authorise your return and receive a return number.</li><li style="font-size: 16px;">Place a new order for the item you&apos;d like instead. This secures the stock and gets your new item on the way straight away.</li><li style="font-size: 16px;">Return your original item within&#xA0;60 days, in the same condition you received it.</li><li style="font-size: 16px;">Once we receive and inspect your return, we&apos;ll process your&#xA0;refund or store credit.</li></ol><h2 id="why-do-we-do-it-this-way">Why do we do it this way?</h2>Ordering your replacement straight away means:<ul data-spread="false"><li style="font-size: 16px;">You won&apos;t miss out if stock sells out.</li><li style="font-size: 16px;">Your new item is shipped sooner.</li><li style="font-size: 16px;">You may qualify for free shipping on eligible orders over $20.</li></ul><h2 id="return-postage">Return Postage</h2>If you&apos;re in Australia, we can provide a pre-paid return label. The cost (typically $8-$15, depending on the size and weight of your parcel) is simply deducted from your refund or store credit.Pre-paid return labels are only available within Australia. International customers will need to arrange and pay for their own return postage.<blockquote>Please note: All returns must be authorised by ATVstore before they are sent back.</blockquote>

Can I exchange my item?

If you can't find what you need on ATVstore, don't worry we may still be able to get it for you. We can special order a huge range of ATV, UTV and farm vehicle parts and accessories from our trusted suppliers at no extra cost. Most special order item

If you can&apos;t find what you need on ATVstore, don&apos;t worry we may still be able to get it for you.We can special order a huge range of ATV, UTV and farm vehicle parts and accessories from our trusted suppliers at no extra cost. Most special order items arrive at our warehouse within 3&#x2013;5 business days, provided they&apos;re available from the supplier.We place supplier orders every business day, so getting the parts you need is quick and easy. If a product isn&apos;t available through our supplier network, our team will do their best to point you in the right direction.<h3 id="how-to-place-a-special-order">How to Place a Special Order</h3>Simply get in touch with our Customer Service Team with the part you&apos;re after. We&apos;ll confirm availability, email you an invoice, and once payment has been received, we&apos;ll add your item to our next supplier order.If you&apos;ve been chasing a hard-to-find part, give us a call or send us an email - we&apos;re always happy to help.

Can I order a product in?

Need your parts now but want to spread out the payments? With Afterpay, you can get what you need today and pay it off in four interest-free instalments. Using Afterpay is easy:. Ordering a part that's not currently in stock?. Simply purchase an ATVs

<img src="https://attachments.gorgias.help/P4k1n6j1pMRxreOX/hc/8X1Bk7d9lWJxKgRm/2026072300-5483f2a9-3a05-4efb-88ed-4097050f840b-a8059d8d-b26d-4533-ab81-0aab41800a2e.png" style="width: 683px;" class="fr-fic fr-dib">Need your parts now but want to spread out the payments? With Afterpay, you can get what you need today and pay it off in four interest-free instalments.<hr><h3 id="using-afterpay-at-atvstore">Using Afterpay at ATVstore</h3>Using Afterpay is easy:<ul data-spread="false"><li>Add your items to your cart and head to checkout.</li><li>Select Afterpay as your payment method.</li><li>Follow the prompts to complete your purchase.</li><li>Available to Australian residents only.</li><li>Orders must be between $100 and $800 for first-time Afterpay customers.</li><li>Existing Afterpay customers can use it on orders up to $2,000.</li><li>If your order is under $100, Afterpay won&apos;t appear as a payment option at checkout..</li></ul><hr><h3 id="using-afterpay-for-special-orders">Using Afterpay for Special Orders</h3>Ordering a part that&apos;s not currently in stock?Simply purchase an ATVstore Gift Voucher for the total order value using Afterpay. Once you&apos;ve received your gift voucher code, contact our Customer Service Team and we&apos;ll apply it to your special order.For more information about Afterpay, visit the Afterpay website.*Afterpay terms, conditions and lending criteria apply.

Can I use Afterpay at ATVstore?

Because our warehouse works fast to get your gear out the door, we're generally unable to make changes or add items once an order has been placed. If you've made a mistake or need to update your delivery address, contact our Customer Service team as

<h2 id="isPasted">Can I edit or add anything to my order?</h2>Because our warehouse works fast to get your gear out the door, we&apos;re generally unable to make changes or add items once an order has been placed.If you&apos;ve made a mistake or need to update your delivery address, contact our Customer Service team as soon as possible. If your order hasn&apos;t started processing, we&apos;ll do our best to help - but we can&apos;t guarantee we&apos;ll be able to make changes.Need another item? The quickest option is usually to place a new order so there&apos;s no delay to getting your gear.

Can I edit or add anything to my order?

ATVstore

Find quick answers to our most common questions about orders, shipping, returns, warranties, products, and more. Can't find what you need? Our team is here to help.

FAQ's

Can I exchange my item?

Can I order a product in?

Can I use Afterpay at ATVstore?

Can I edit or add anything to my order?